General information

Of course, IperGems is designed for professionals in the sector but it is not necessary to have a VAT number to purchase. The prices visible on the site include VAT.
Conversely, for VAT holders it is possible to request the activation of a preferential price list by registering an account as a company.

Yes, the prices refer to the packaging which is indicated in the product sheet. For many types of products there are thresholds that allow you to save by purchasing multiple packs.

All the products we have are included in our web catalog and availability is updated in real time.

It is impossible for us to have a paper catalog as the assortment of products is constantly updated. All available products are visible on the IperGems.com website divided into categories and specific sections.

By clicking on the "NOTIFY ME WHEN AVAILABLE" option (visible in the product sheet) you will automatically receive an email as soon as the product becomes available again.

We recommend that you sign up to our newsletter, this way you will receive updates on news, trends and promotions directly to your email address.

Once your order has been processed, the purchase receipt will be available in the private area. By accessing the Mio IperGems area, in the Invoices section you can download the invoice in PDF format.

Yes, there is a wholesale price list for VAT holders. To access the B2B sales conditions it is essential to register your company on the IperGems website.

You can contact IperGems customer support from Monday to Friday from 9:00 to 13:00 and from 14:00 to 18:00. You can find the telephone number in the contact section. You can also contact us via email at info@ipergems.com, we generally respond within 24/48 hours.